Shipping and Delivery

Shipping and Delivery Terms and Conditions

Delivery arrangement: All orders will be delivered by "SF Express", normally within 2 to 4 working days for HKSAR locations (other regions may require more days), subject to the delivery notification SMS from "SF Express". Deliveries are subject to change or delay due to holidays (e.g. Christmas, Lunar New Year & Easter), hoisting of Gale or Storm Signal No. 8 or above, or Black Rainstorm Warning in force. You are solely responsible to pay attention and for the risk of any importing restriction of your designated receiving region. We will not be liable for any delay in the delivery of the products for any reason. No refund or exchange can be made for such reasons.

Failure to receive arrangement: If you are unable to collect your order due to personal reasons, please contact SF Express directly for further arrangement. Additional administration fee may be charged by SF Express. If you are unable to rearrange delivery within 2 weeks from the original delivery date, we may cancel your order without refunding as a result of failing to arrange delivery.

For other terms of use for "SF Express", please refer to their company website.

Important Notes:

In order to receive SMS notifications or phone calls for order collection, please make sure the recipient’s mobile number and delivery address provided are correct.

All risks of loss and/or damage of your purchased products shall pass to you at the time of purchase once the full and valid payment for the products has been received by us.

General Terms of Use & Disclaimer

To the extent permitted by law, we shall not be liable to any direct, indirect, special, correlative or consequential damage you suffer as a result of making a purchase (including but not limited to profit, goodwill or other intangible loss) or any loss caused by our staff, employees, agents, vendors or customer service officers.

We shall not be liable to any damage, loss or expense as a result of the following: (1) this website, other websites linking to this website, other websites linking from this website (collectively refer to as "linking websites"), online ordering service or the access and use of online payment system, interruption when accessing or using or inability to access or use; or (2) any content or product displayed on this website or linking websites, including but not limited to any direct, indirect, special or consequential damages or financial loss.

For online payment, to the extent permitted by law, we shall not be liable to any of your loss or damage resulting from the following (including indirect or consequential loss): (1) any failure, delay, interruption, suspension of other restrictions that impact your online payment; (2) any error, malfunction or suspension of the payment mechanism of your bank; or (3) any issues arise from or related to the third-party online payment system.

To the extent permitted by law, making a purchase on our website is at your own risk.

You agree that in case of any financial loss or damage, or any personal injury or death resulting from your breach of contract, negligence, omission or intentional misconduct, or any breach of obligations under this "Shipping and Delivery Terms and Conditions", you shall indemnify us and keep us fully and effectively indemnified.

These "Shipping and Delivery Terms and Conditions" are governed and interpreted by the laws of Hong Kong Special Administrative Region. Any disputes, including but not limited to any issues related to its existence, validity or termination, shall be subject to the final decision of the courts of Hong Kong. The courts of Hong Kong have the exclusive jurisdiction.

In case of any disputes, we reserve the right to make the final decision.